CHA Module

All your clearances. One dashboard.

For Custom House Agents managing import and export clearances across multiple clients, ports, and commodities. Every document, every status, every checklist — organized, searchable, and private.

cha Module
Multi-client Management

Managing twenty clients should not feel like managing twenty filing cabinets.

Most freight forwarders are managing 15 to 30 active shipments at any given time. Cut-off dates in a notebook. Vessel details in an email. BL drafts on WhatsApp. Dockloq puts all of it in one screen.

Client-wise clearance records

Client-wise clearance records

Every clearance is tied to a client. Search by client, date, commodity, or port. Find anything in seconds.

Document checklists

Document checklists

Every clearance has a built-in document checklist. Know what is received, what is pending, and who is responsible.

Status dashboard

Status dashboard

Create tasks linked to specific shipments. Assign to team members. Track completion. Know what is pending before your client asks.

What's Included

Everything a CHA needs to stay on top of clearances.

Export clearance management

Export clearance management

Shipping Bills, Let Export Order (LEO), DGFT filings — every step of the export clearance process tracked per consignment.

Import clearance management

Import clearance management

Bills of Entry, duty payment, examination reports — import clearance tracked with the same detail as export.

Document checklists

Document checklists

Air freight bookings managed alongside sea — same dashboard, same task system, same team access controls.

Duty & levy tracking

Duty & levy tracking

Track customs duty, IGST, CESS, and other levies per consignment. Know the financial picture of every clearance at a glance.

Client-wise records

Client-wise records

Every clearance is organized by client. Pull up any client's complete clearance history — instantly, without searching through files.

Status dashboard

Status dashboard

A live view of all active clearances — filed, queried, under examination, duty paid, cleared. Nothing is invisible.

Query management

Query management

When customs raises a query, log it, track the response, and update status. No query falls off the radar.

Team & role access

Team & role access

Multiple team members — each with appropriate access to client records, document types, and clearance stages.

Private workspace

Private workspace

Your client relationships and clearance records are completely private. No exporter or freight forwarder on Dockloq can see your workspace.

Document Control

The right document, for the right clearance, every time.

Customs clearance in India depends on having the right documents at the right time. A missing certificate or an incorrect value can delay clearance by days. Dockloq keeps every document requirement 
visible - so your team never has to remember what is still pending.

Book a demo to see more
Commercial Invoice

Commercial Invoice

Received ✓

Packing List

Packing List

Cannot see your data

Shipping Bill Draft

Shipping Bill Draft

Pending — requested from exporter

Certificate of Origin

Certificate of Origin

Pending — APEDA certification